Q: Is it safe to prescribe hormone replacement therapy (HRT) through telehealth?
Yes! HRT can safely and appropriately be prescribed through telehealth. Decisions about treatment are based on your detailed health history, the symptoms you have and how they affect you, a review of any available lab results, and ongoing communication between you and your provider.
Q: Do I still need in-person exams?
Yes. It is expected that all patients continue routine clinical exams and preventive screenings with their primary care provider and/or gynecologist. These include breast exams, pelvic exams, cervical cancer screening, and other age-appropriate tests that are essential for your overall health
Q: What guidelines do you follow?
At The Menopause Clinic, we follow evidence-based care standards, including the guidelines of The Menopause Society, to make sure your care is both safe and effective.
Q: Are you legitimate?
Absolutely. The Menopause Clinic is a real medical practice based in Louisiana. Our providers are licensed, credentialed, and experienced in menopause and perimenopause care. We prescribe and monitor treatment in line with national standards and The Menopause Society guidelines, and all visits are conducted through secure, HIPAA-compliant telehealth platforms.
Q: Will I ever need an additonal in-person exam before starting HRT?
Sometimes. It is expected that all patients have routine clinical exams and preventive screenings with their primary care provider and/or gynecologist. Based on medical discretion and your individual circumstances, we may recommend an additional clinical exam prior to starting or continuing HRT. This helps ensure your treatment plan is safe, personalized, and aligned with best practices.
Q: Do I need lab work before starting HRT?
Not always. According to The Menopause Society guidelines, lab tests are not required for most patients before beginning HRT—treatment can often be started based on your history and symptoms. In some cases, your provider may recommend bloodwork (for example, checking thyroid, cholesterol, or hormone levels) to guide treatment or rule out other causes of your symptoms. Ongoing labs may also be advised depending on your specific situation and overall health.
And if you want labs, we can help with that too—we’ll order them for you and make sure the results are reviewed and factored into your care plan.
Q: Do you take insurance?
We don’t bill insurance directly, but most patients use insurance for labs and prescriptions. If you’re eligible, we can also provide superbills for you to submit for possible reimbursement.
Q: Will my medications be expensive?
Usually not. Most of our patients use their insurance at the pharmacy and pay only a small copay—sometimes nothing at all. If you don’t have insurance, we’ll work with you to find the most affordable options available.
Q: Is this only for menopause?
Nope! In fact, most of our patients are in perimenopause, which typically starts in the late 30s through the late 40s.
Q: Can I cancel anytime?
Yes. There’s no long-term contract—just real care, month to month.
Q: Can I do everything remotely?
Yes! All consults are done by secure video visits, and most prescriptions and labs are ordered electronically. The only exception is testosterone: you will need to be seen in person before prescribing, and if that applies to you, we’ll discuss it together.
Q: Why use telehealth for menopause and perimenopause care?
Telehealth provides a convenient and effective way to manage menopause and perimenopause symptoms, while still ensuring you stay connected with your broader healthcare team for in-person care when needed. And because discussing your symptoms can feel personal, it’s important you’re in your comfort zone—whether that’s your desk, your kitchen table, or even your couch.
Q: Do you see out of state patients?
We can see patients that live out of state but you must be located in Louisiana at the time of your visit.