Terms and Conditions

Welcome to The Menopause Clinic("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website (the "Site") and tele-health services. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using our Site or services, you agree to be bound by these Terms and our Privacy Policy. If you are using our services on behalf of another person or entity, you represent and warrant that you are authorized to accept these Terms on their behalf.

2. Eligibility

Our services are intended for individuals aged 18 years or older. By accessing or using the Site, you confirm that you meet this age requirement.

3. Medical Disclaimer

Our tele-health services provide general health information and consultation for hormone therapy and related topics. However, they are not a substitute for in-person medical care, diagnosis, or treatment. Always consult your primary care physician or another qualified healthcare provider for medical emergencies or conditions outside the scope of our services and telehealth.

4. User Responsibilities

Provide accurate and complete information during consultations.
Follow all medical advice and instructions provided by our healthcare professionals.
Do not use the Site for any illegal, harmful, or unauthorized purposes.

5. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of The Menopause Clinic and protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content without our prior written consent.

6. Payment and Refund Policy

Fees for consultations and other services will be clearly disclosed before payment.
Payments must be made in advance of services.
Refunds will only be issued in accordance with our Refund Policy, which can be found here.

7. Limitation of Liability

To the maximum extent permitted by law, The Menopause Clinic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Site or services.

8. Termination

We reserve the right to terminate or suspend your access to the Site or services at our discretion, without notice, if you violate these Terms or engage in any unlawful or harmful activity.

9. Governing Law

These Terms are governed by the laws of the state of Louisiana, without regard to its conflict of laws principles. Any legal action or proceeding related to these Terms shall be brought exclusively in a court of competent jurisdiction in New Orleans, La.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site signifies your acceptance of the revised Terms.

11. Contact Us

For questions or concerns about these Terms, please contact us at:

The Menopause Clinic
info@menopauselouisiana.com

Thank you for choosing The Menopause Clinic for your telehealth hormone therapy needs.

Return and Refund Policy

At The Menopause Clinic, we are committed to ensuring your satisfaction with our services. Please review our Refund and Return Policy below:

Refund Eligibility: Refunds may be requested for pre-paid consultations or services if the appointment is canceled at least 24 hours in advance. Refunds are not available for services already rendered.
Processing Refunds: Approved refunds will be processed within 7-10 business days and issued to the original payment method.
Contact for Refunds and Returns: To request a refund or initiate a return, please contact us at info@menopauselouisiana.com with your details and reason for the request.

Terms and Conditions